Information We Collect
We require Subscribers who register to use the services offered on our Website (collectively, the “Service”) to give us contact information, which may include but is not limited to the Subscriber’s name, company name, address, phone number, email address, patients’ names, medical information, vendor names and contact information, cookies, IP logs, billing information, billing name and address, credit card number, and other information (collectively “Personal Information”). Besides the Personal Information, we may also collect other information regarding your use of the Website. From time to time, we may also collect or ask for additional Personal Information, which will also be expressly included herein as Personal Information. You can opt out of providing this additional information by not entering it or not using the Website, although not providing it may hinder your ability to use the Website and/or the Service. You can update or remove your Personal Information at any time by logging into your account and editing your Personal Information but you should be aware that archival or back-up copies of said information will not cease to exist and SOUNDBITE shall not be liable for any problems in this editing process. You can view your account to confirm that your edits have been made to the extent available on the Website.
We use the information that we collect to provide and maintain the Website as we deem appropriate in our sole discretion and to provide the Service, and to provide any other services that you and SOUNDBITE agree to. We may also use the information to contact you to further discuss interest in our company, the services that we provide, and to send information regarding our company or partners, such as promotions and events. You may be invited to receive an email newsletter or other correspondence by providing an email address. Your email address and any Personal Information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with any legal processes and/or law enforcement requests, or in order to conduct any business as we, in our sole subjective discretion, deem reasonable. We may also email (or send via other methods) information regarding updates to the Website or SOUNDBITE, and may send a newsletter, or other correspondence. You will have an opportunity to unsubscribe to any emails or mailings by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you, or by e-mailing us at firstname.lastname@example.org. Even if you are removed from any such list, if you use the Service, you will continue to receive email correspondence from SOUNDBITE other than the newsletter. Any opt-out by you is not deemed valid until processed by SOUNDBITE. It is your obligation to verify that you have been opted-out. SOUNDBITE shall not be liable for problems with the opt-out procedures.
SOUNDBITE may also collect certain information from visitors to, and users of, the Website, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Website in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from you and provide such information to third parties.
SOUNDBITE provides tools to help Subscribers protect patient confidential information, including an anonymization feature for patients. Subscribers may choose to utilize the anonymization feature to mask individually identifiable health information of patients. SOUNDBITE DOES NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT SUBSCRIBERS’ USE OF THE WEBSITE IS IN COMPLIANCE WITH APPLICABLE LAWS, INCLUDING BUT NOT LIMITED TO, HIPAA AND IT IS EACH SUBSCRIBER’S RESPONSIBILITY TO COMPLY WITH ALL APPLICABLE RULES, REGULATIONS OR LAWS GOVERNING THEIR USE AND EXCHANGE OF DATA.
SOUNDBITE does not wish to collect any Personal Information (or any information at all) from any persons under 14 years old. If you are under 14 years old, you may not use the Website.
Third Party Websites
The Website may contain links to other websites. We are not responsible for the privacy practices or the content of these other websites. You will need to check the policy statement of these others websites to understand their policies. When you access a linked site you may be disclosing private information. It is your responsibility to keep such information private and confidential.
Correcting and Updating Your Information
If you need to update or change your information, you may do so by editing the user record to the extent allowed on the Website. To update your User Profile, log in to the SOUNDBITE Website and then add or update your information.
When you view the Website, we may store some information on your computer’s hard drive. This information will be in the form of a “Cookie.” Cookies enable us to establish the shopping cart session and allow you to purchase products on-line at our site. Most web browsers automatically accept Cookies, but you can change your browser to prevent that. Without accepting a Cookie, your use of the Service may be affected.
What is Retargeting?
The main goal of ReTargeting Ads is to re-engage site visitors after they have left the site. Dynamic ReTargeting Ads are generated based on the actual products or offers viewed on the advertiser’s site. For example if you’ve visited a retailer’s website and viewed a specific product, you might receive a banner ad containing that product. Rather than showing the same ad to every visitor, SOUNDBITE’s Dynamic Ad Application will select the most relevant ad copy based on the user’s activity on the site. SOUNDBITE’s Personalized Retargeting Platform works when an advertiser places our tag on his website. The tag embeds a third party cookie on the browser of users visiting the site. Using Real Time Bidding (RTB) Ad Exchanges, it is then possible to focus media buying efforts against those visitors. It is important to note that the cookie itself does not contain any personal identifying information. Our Personalized ReTargeting ads intelligently match the right offering to each visitor based on his previous activities on the site. Each advertiser using the SOUNDBITE service is responsible to limit the number of ad impressions shown to each user in order to ensure that viewers are not overly exposed to specific ads.
How Can I Remove Myself from Being Retargeted?
SOUNDBITE makes removing our tracking cookie easy for any user who wishes to do so. Users that don’t want to see SOUNDBITE’s Personalized Ads should simply click on this link: http://www.networkadvertising.org/choices/
The Website makes a reasonable effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to ensure it remains private and secure. WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. To check the security of your connection, look at the bottom of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site will change from “http” to “https”.
Some browsers and firewalls do not permit communication through secure servers. In that case, you will be unable to connect to our server so you will not have to worry about mistakenly placing an order through an unsecured connection. If you can’t access the server but would like to, you can contact our Customer Service at email@example.com.